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Welcome To Our Online Telecommunications Blog Page

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On this Blog page Online Communications will share with you the latest information on the world of telecommunications important information we want to share with you. Latest updates on Mitel also Panasonic business telephone system solutions also software updates and much more.


16th January 2020

News Flash Online Communications New Redesigned Face Lift

Well the staff of Online Communications has been really busy with our biggest ambitious project to date! Redesigning our website I really hope you like it! We wanted to offer you the business user more interaction and easer navigation within our website.




I'm a paragraph. Click here to add your own text and edit me. It’s easy. Just click “Edit Text” or double click me and you can start adding your own content and make changes to the font. I’m a great place for you to tell a story and let your users know a little more about you.

Running business telephone system in this current climate can be very expensive. There is so much to take in for example line rental also call charges also maintenance support contracts! This is why Online Communications are here to help your businesses from small sites to the multi sites our mission is quite simple really to offer you the very best in service also to offer you the most cost effective packages we do not hide anything from you we are totally transparent with all our charges and services from lines to calls to support. Why not let us see how much we can save your business I think you will be quite surprised in the savings we at Online Communications can actually achieve. If you own any of the Panasonic ranges of business phone systems of any age or any of the Mitel also Inter-Tel business telephone systems again any ages or sizes give us a call and we will arrange a free quotation! What have you got to loose in fact you have more to gain by contacting our friendly team.


Febuary 2019

Very Important News If You Own Business Phone System


News Update Doctor's Surgeries Are You Waisting Money & Time

The government have announced more cut backs its getting tougher to try and balance your books. All practice managers have a real challenge to juggle and keep their surgery afloat so Online Communications have been helping doctor surgeries throughout the Untied kingdom for many years in there telecommunications.
Let’s look at the biggest problem that all medical centre practices face is NOT ENOUGH LINES patients cannot get through or it takes ages for them to be answered I bet you have heard of this comment many times!
So what’s the answer! Well quite simply you need more lines let’s say your surgery has 5,000 patients you should has a minimum standard have 3 lines for patients and 1 line for staff! Ask yourself do you meet this requirement?
Now let’s look at another major concern is the time calls get answered minimum time  for it to be answered is 5 seconds this is by a human or machine again ask yourself do you meet this requirement?
Answer is auto attendant to help answer calls in busy periods for example a Monday morning! Lets also see why this solution is valuable to you lets imagine you have three calls coming in to your doctors surgery two of them are non urgent in fact they want to know the opening times of the surgery! But the other call is urgent wouldn’t it be great if the auto attendant could handle all calls and wrought them to various departments for example the two patients who want to know the opening times they could be roughed to message system giving them directions address and opening times automatically! Then the urgent patient call can be answered lot more quickly and effetely.


Just by looking at the above problems you will make your surgery lot more efficient for your patents and staff members remember time costs MONEY!

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