​The government have announced more cut backs its getting tougher to try and balance your books. All practice managers have a real challenge to juggle and keep their surgery afloat so Online Communications have been helping doctor surgeries throughout the Untied kingdom for many years in there telecommunications.
Let’s look at the biggest problem that all medical centre practices face is NOT ENOUGH LINES patients cannot get through or it takes ages for them to be answered I bet you have heard of this comment many times!
So what’s the answer! Well quite simply you need more lines let’s say your surgery has 5,000 patients you should has a minimum standard have 3 lines for patients and 1 line for staff! Ask yourself do you meet this requirement?
Now let’s look at another major concern is the time calls get answered minimum time  for it to be answered is 5 seconds this is by a human or machine again ask yourself do you meet this requirement?
Answer is auto attendant to help answer calls in busy periods for example a Monday morning! Lets also see why this solution is valuable to you lets imagine you have three calls coming in to your doctors surgery two of them are non urgent in fact they want to know the opening times of the surgery! But the other call is urgent wouldn’t it be great if the auto attendant could handle all calls and wrought them to various departments for example the two patients who want to know the opening times they could be roughed to message system giving them directions address and opening times automatically! Then the urgent patient call can be answered lot more quickly and effetely.
 

Just by looking at the above problems you will make your surgery lot more efficient for your patents and staff members remember time costs MONEY!